TERMS OF SERVICE

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Terms & Conditions

Welcome to www.battulaaljewels.com. We are a leading retailer of fine jewellery in Uttarakhand. Our product portfolio includes gold jewellery, diamond jewellery and silver jewellery.

By using the shopping services of the website, you agree to be bound by our terms and conditions. The following terms and conditions supersede any or all previous representations, understandings or agreements and shall prevail, not with standing any variance with any other terms of any order submitted.

www.battulaaljewels.com may at any time be able to modify the agreement without any prior notification. Subsequent to any modified agreement, if you use the services you shall be deemed to have agreed to accept and abide by this modified Agreement.

Definitions

Website: www.battulaaljewels.com

Customer: Any person who visits the website and may/may not have an online account with us. Member: Any person who has created an account on the website and uses the online store for purchase. Products:Any item purchased or displayed on the website www.battulaaljewels.com

Availing the Online Purchase service

  • 1. To avail the online purchase facility, the customer must be a registered member of the website.

  • 2. To register onto the website, the customer shall have to provide their personal information (as defined in the privacy policy) and choose a user name and password. The customer would be required to provide us with their name and other details, including but not limited to their e-mail address, contact number, contact address and other details which would be used for verification purposes.

  • 3. Customer registration is a one time process. In case the customer is already a registered member of the website, he/she can sign into their account directly.

  • 4. The member agrees to provide authentic and true information as requested above.

  • 5. The website reserves the right to confirm and validate all the information provided by the member. If upon confirmation, such customer details are found incorrect (wholly or partly), the website has sole discretion to accept or reject the registration and debar the member from using the services of the website in the latter case.

  • 6 . The member would be required to provide any other mandatory information as and when deemed necessary under law.

  • 7. All orders are considered complete only after the payment has been received by the website. In case of any suspicion or doubt, Our firm ask the member for certain verification documents to confirm the order. The website would confirm such an order only after the verification documents are received and audited.

  • 8. Once the purchase is confirmed by the member and the payment verified, the website shall process the order and prepare it for shipping.

  • 9. At the point of placing the order, the member may be asked to email us a scanned copy of any one of the following government approved photo identification documents.

    • (a) Ration Card (should be issued in the name of the member/recipient in the case of a gift)

    • (b) Drivers License

    • (c) Permanent Account Number (PAN) Card

    • (d) Voters Identification Card

    • (e) Passport

    • In the event that the bank rejects to honour any payment transaction made by a member towards an order, the website shall have the right to refuse to ship the order to the member without any liability whatsoever.

Payment

  • Online payment: members can make online payments using their credit card, debit card or Pay U money account.

  • Offline payment: members can complete the order online and make their payment through a bank transfer (NEFT/RTGS) or net-banking. When a member selects NEFT/RTGS/Net Banking as the mode of payment, further details including bank information would be e-mailed to the member instantly. Once the website receives the payment we would process the order. We request all members making an offline payment to contact customer care on 7088669966 or email us at customercare@battulaaljewels.com. We also provide a showroom pickup option through which the selected products are made available at our showroom for members at a time and date that suits them. The payment in this case would be made at the time of collection at the showroom.

  • Please note that the members using offline modes of payment are exempted from the online payment gateway charges.

  • In case of credit card or debit card transactions, the member must use his/her own card. The website will not be liable for any credit card or debit card fraud. The liability to use a card fraudulently will be on the member and the onus to 'prove otherwise' shall be exclusively the member's responsibility.

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Why Choose Battulaal
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