Privacy Policy

We are highly sensitive to protecting and securing member’s personal information and accordingly, we have evolved a privacy policy that accords the highest priority to the same.

Our website is an e-commerce portal, designed to facilitate online shopping. Customers are required to create their own unique profiles using our predetermined forms. Through such forms, we collect basic information such as the customer’ name, mailing address, email address and phone number, all of which are necessary to service his/her order. Credit/debit card information is requested at the time of an order being placed, which is protected using the highest level of encryption to ensure the greatest amount of safety and security. As an additional security measure, we note the IP address of users in order to track any fraudulent cases on the website.
In the privacy policy, references to “you” mean any person submitting any data to us on the website. "Personal information" refers to any information that identifies or can be used to identify, contact or locate the user, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles and credit/debit card information. We collect information, which is necessary and relevant to our dealings with you, and such information can be updated or deleted by us at any time. Further, we use your server address, IP address and browser-type related information in the general management of the website and any potential fraud protection.
We would store such information for as long as we are required to by law or as is relevant for the purposes for which it was collected. By using the website, you agree to accept the terms of this privacy policy. Disputes, if any, would fall within the jurisdiction of the Ramnagar Court.

Use of information collected

The primary reason we gather information is for order processing and shipping. E-mail addresses submitted by the members are used to send order and shipping details. Personal information submitted is not with other companies except our logistics and banking partners that undertake physical delivery of the order and facilitate the transaction respectively. Billing related sensitive information such as the credit/debit card numbers are not retained. Such information is encrypted and submitted directly to the issuing bank through our online payment gateway. Our partners are prohibited from using the information provided for any other purpose.As we use standard and authorized payment services, our credit check and fraud prevention policies are aligned to those of our partners.
We do not sell, rent, share, trade or give away any of your private information without your prior permission except as mentioned above. We reserve the right to disclose personally identifiable information as required by law or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on the website.

Security of data

We have put in place adequate safety measures to prevent any unauthorized or unlawful access to the information we collect from you. A secure server protects the information collected. Secure Socket Layer (SSL) coding encrypts sensitive information such as credit/debit card numbers.

Note: We have only one showroom at Ramnagar. Don't have any branch.