f) Aadhar Card
We deliver to most postal addresses in India except a few barred pin codes. No deliveries are made to P.O. Box addresses.
Order processing takes up to 10 days following which the order is shipped. The standard time required for deliveries across India after the product is shipped is usually 3-5 days. In case more than one product has been ordered, products may be shipped separately as a safety measure.
All the shipments made are fully insured at no extra cost to the member. However, we would not be responsible for any lost/stolen packages or full/partial damages to the package after being delivered to the member’s address by the courier company.
Members would receive instant email intimation including complete shipping and order tracking details as soon as the order has been shipped.
Members can edit their account information by signing into their account and visiting the ‘My Account’ page. However, in case a member wishes to deactivate his/her account completely, he/she may do so by must contacting customer care on 7088669966 or email us at custmercare@battulaaljewels.com
Having placed an order, in case the member wishes to change the shipping address, he/she must contact customer care on 7088669966 or email us at custmercare@battulaaljewels.com
Members must ensure that the shipping address provided is complete and correct. In the event that an order is re-shipped due to an incomplete/incorrect address being provided, resulting in non-delivery, the costs for re-shipment would be borne by the member.
In case of any delays in shipping due to any reason, members would be informed by email. In some cases delivery delays are caused due to bank/public holidays. If the delay/non delivery were caused due to an incorrect/incomplete shipping address being provided, or no recipient being available at the shipping address, the member would be contacted by email or on the telephone number provided.
Billing address is the address where the member receives his/her bills from the credit card/debit card company. Shipping address is the address where the member would like to receive his/her order.